Peggy Sattler MPP, London West

Government of Ontario


I hear from many residents of London West who rent their homes and need help to keep their housing or to address issues. I have compiled information here that will help you to better understand your rights and what you can do when there are problems.

My staff is also available to help you access available resources and tools. Please contact my community office at 519-657-3120 or [email protected] if you need help. Please note than my office cannot offer legal advice or attend Landlord & Tenant Board hearings.

If your landlord has asked you to pay a fee to use an air conditioner, or has told you that you are not allowed to use an air conditioner, here are some places that you can get information about what is legal and not legal:


Anova operates emergency shelters, second stage housing, transitional outreach and a telephone helpline for women and their children. If you are a woman in crisis, call Anova at 519-642-3000 or 1-800-265-1576.

Emergency short-term shelter for abused women and their children:

  • 450 Clarke Rd (at Dundas St)
  • 101 Wellington Rd (at McClary Ave)

Anova also operates a rent-geared-to-income 25 unit apartment complex in South London offering housing to women and children who require safe, medium security housing. To inquire about applying for Second Stage Housing, call 519-642-3000.

Atlohsa Family Healing Services Zhaawanong Women’s Shelter

The Zhaawanong Women's Shelter at 256 Hill Street, London is a shelter for women and children belonging to the First Nations community who are at high risk of abuse in their family home. If you are in crisis, call 1-800-605-7477.

Men’s Mission

Operated by Mission Services of London, the Men's Mission at 459 York Street (York at Maitland) offers emergency shelter and transitional housing for homeless men 16 years and older. Daily registration begins at 3:30pm. 24-hour emergency admission is available. Call 519-672-8500.

Rotholme Women and Family Shelter

Operated by Mission Services of London, Rotholme at 42 Stanley Street (Stanley at Wharncliffe) is an emergency shelter for parents and their children, and homeless single women with no shelter options. Call 519-673-4114.

The Salvation Army, Centre of Hope

Shelter and short-term housing of up to one year (reviewed on a case-by-case basis) for single men and women 16 years and older. Services for residents include clinic, medication distribution, referrals, counselling, outreach, spiritual care, and case management. Food, clothing, and other material aid provided as necessary. Located at 281 Wellington St (at Horton St). Call 519-661-0343.

Unity Project for Relief of Homelessness in London

Emergency shelter and transitional housing for people 18 years and older. Services include food, clothing, crisis intervention, advocacy, and housing support. Daily 24-hour emergency admission. Located at 717 Dundas St E (at Lyle St). Call 519-433-8700 ext. 0