Please note that the province will cover the cost of COVID-19 services for uninsured people who do not meet the criteria for OHIP coverage.
The Middlesex-London Health Unit and its partners recommend the following:
- Use the Ontario Ministry of Health’s online self-assessment tool at https://www.ontario.ca/page/2019-novel-coronavirus-covid-19-self-assessment
- Call Telehealth at 1-866-797-0000 for a telephone assessment if you have symptoms that include fever and/or cough AND any of the following within 14 days prior to the onset of illness:
a. Travel outside of Canada
b. Close contact with a confirmed or probable case
c. Close contact with a person with Acute Respiratory Illness, who has been to an affected area
- If you are not able to assess your symptoms, consider visiting a COVID-19 Assessment Centre for further information (see details below).
Anyone with severe respiratory illness, or a medical emergency should go to hospital.
Signs of severe respiratory illness include:
- Shortness of breath/unable to catch your breath
- Severe fever that does not come down with Tylenol/acetaminophen
- Energy so low that you are physically unable to get out of bed or barely able and must rest again immediately
London's COVID-19 Assessment Centres
Assessment Centres are out-of-hospital clinics where people can be seen by a healthcare provider for COVID-19 related concerns, rather than have them visit an Emergency Department, Urgent Care Centre or their family doctor’s office.
- Oakridge Arena
825 Valetta Street, London, ON
- Carling Heights Optimist Community Centre
656 Elizabeth St, London, ON
Every day (Monday to Sunday)
11AM to 7PM
There will be no medication or treatment onsite at the COVID-19 Assessment Centre. Ontario’s COVID-19 Assessment Centres are intended to educate and provide further medical guidance as well as to triage individuals and determine the next steps in their care.