Peggy Sattler MPP, London West

Government of Ontario

Assessing Your Symptoms

Please note that the province will cover the cost of COVID-19 services for uninsured people who do not meet the criteria for OHIP coverage. 

The Middlesex-London Health Unit and its partners recommend the following:

  1. Use the Ontario Ministry of Health’s online self-assessment tool at

  2. Call Telehealth at 1-866-797-0000 for a telephone assessment if you have symptoms that include fever and/or cough AND any of the following within 14 days prior to the onset of illness:

    a. Travel outside of Canada
    b. Close contact with a confirmed or probable case
    c. Close contact with a person with Acute Respiratory Illness, who has been to an affected area

  3. If you are not able to assess your symptoms, consider visiting a COVID-19 Assessment Centre for further information (see details below).


Anyone with severe respiratory illness, or a medical emergency should go to hospital.

Signs of severe respiratory illness include:

  • Shortness of breath/unable to catch your breath
  • Severe fever that does not come down with Tylenol/acetaminophen
  • Energy so low that you are physically unable to get out of bed or barely able and must rest again immediately


London's COVID-19 Assessment Centres

Assessment Centres are out-of-hospital clinics where people can be seen by a healthcare provider for COVID-19 related concerns, rather than have them visit an Emergency Department, Urgent Care Centre or their family doctor’s office. 


Every day (Monday to Sunday)
11AM to 7PM

There will be no medication or treatment onsite at the COVID-19 Assessment Centre. Ontario’s COVID-19 Assessment Centres are intended to educate and provide further medical guidance as well as to triage individuals and determine the next steps in their care.

Most people who attend the Assessment Centres will not require or receive a COVID-19 test. Tests will be done based on clinical criteria.